Kumo Luxe Privacy Policy (Updated)
Effective Date: Feb 8, 2025
At Kumo Luxe, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information, including details related to our mobile SMS marketing practices.
1. Information We Collect
- Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
- Device Information: IP address, browser type, and operating system.
- Usage Data: Information on how you interact with our website, including pages visited and time spent.
2. Use of Your Information
We use your information to:
- Process and fulfill your orders.
- Improve our website and customer service.
- Send promotional offers, updates, and marketing communications, including SMS messages with your consent.
3. SMS Marketing Compliance
Kumo Luxe collects and uses your phone number to provide SMS marketing updates, promotions, and cart reminders.
- Abandoned Cart Tracking: “Kumo Luxe’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.”
- Third-Party Data Sharing: “The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
4. Cookies and Tracking Technologies
We use cookies to:
- Analyze website traffic and user behavior.
- Personalize your shopping experience.
- Track abandoned carts for SMS notifications.
5. Location Tracking and Location-Based Services
If location tracking or location-based services are enabled:
- Data Collection: We may collect location data through your device’s GPS, Wi-Fi, or IP address.
- Purpose: This data helps us provide location-based offers and improve user experience.
6. Data Security
We implement security measures to protect your personal information from unauthorized access or disclosure.
7. Your Rights
You can:
- Opt-out of marketing emails and SMS messages at any time.
- Request access to, correction, or deletion of your personal information.
8. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
9. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
10. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
11. Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
12. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
13. What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
14. Where your data is sent
Visitor comments may be checked through an automated spam detection service.
15. Changes to This Policy
We may update this Privacy Policy periodically. Please review it regularly for changes.
16. Contact Us
For questions about this Privacy Policy, contact us at info@kumoluxe.com